Privacy Policy

1. Management of Personal Data

The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014, for confidence in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).

1.1 Responsible for Collecting Personal Data

For Personal Data collected as part of the creation of the User’s personal account and their navigation on the Site, the data controller is: Hydvance. https://www.hydvance.com is represented by Thomas Andrieu, its legal representative.

As the data controller, https://www.hydvance.com undertakes to comply with the legal framework in force. It is up to the Client to establish the purposes of its data processing, to provide its prospects and clients, from the collection of their consents, complete information on the processing of their personal data, and to maintain a register of processing in accordance with reality. Each time https://www.hydvance.com processes Personal Data, https://www.hydvance.com takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://www.hydvance.com processes it.

1.2 Purpose of the Data Collected

https://www.hydvance.com may process all or part of the data:

• to allow navigation on the Site and the management and traceability of the services and services ordered by the user: connection and usage data of the Site, billing, order history, etc.
• to prevent and fight against computer fraud (spamming, hacking…): computer equipment used for navigation, IP address, password (hashed)
• to improve navigation on the Site: connection and usage data
• to conduct optional satisfaction surveys on https://www.hydvance.com: email address
• to conduct communication campaigns (sms, mail): phone number, email address

https://www.hydvance.com does not commercialize your personal data, which are therefore only used by necessity or for statistical and analysis purposes.

1.3 Right of Access, Rectification, and Opposition

In accordance with the European regulation in force, the Users of https://www.hydvance.com have the following rights:

• right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of the Users’ data, right of locking or deletion of the Users’ personal data (article 17 of the GDPR), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication, or storage is prohibited
• right to withdraw consent at any time (article 13-2c GDPR)
• right to limit the processing of the Users’ data (article 18 GDPR)
• right to object to the processing of the Users’ data (article 21 GDPR)
• right to the portability of the data that the Users have provided, when these data are subject to automated processing based on their consent or on a contract (article 20 GDPR)
• right to define the fate of the Users’ data after their death and to choose to whom https://www.hydvance.com should communicate (or not) its data to a third party that they have previously designated

As soon as https://www.hydvance.com becomes aware of the death of a User and in the absence of instructions from them, https://www.hydvance.com undertakes to destroy their data, unless their retention is necessary for evidential purposes or to meet a legal obligation.

If the User wishes to know how https://www.hydvance.com uses their Personal Data, request to rectify them, or object to their processing, the User can contact https://www.hydvance.com in writing at the following address:

Hydvance – DPO, Hydvance
730A route de thil 31530 MENVILLE.

In this case, the User must indicate the Personal Data that they wish https://www.hydvance.com to correct, update, or delete, by identifying themselves precisely with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on https://www.hydvance.com by the law, in particular with regard to the conservation or archiving of documents. Finally, the Users of https://www.hydvance.com can file a complaint with the control authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).

1.4 Non-Communication of Personal Data

https://www.hydvance.com prohibits itself from processing, hosting, or transferring the Information collected on its Clients to a country located outside the European Union or recognized as « inadequate » by the European Commission without informing the client beforehand. However, https://www.hydvance.com remains free to choose its technical and commercial subcontractors, provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

https://www.hydvance.com undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that they are not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to the attention of https://www.hydvance.com, the latter must inform the Client as soon as possible and communicate to them the corrective measures taken. Furthermore, https://www.hydvance.com does not collect any « sensitive data ».

The Personal Data of the User may be processed by subsidiaries of https://www.hydvance.com and subcontractors (service providers), exclusively for the purpose of achieving the purposes of this policy.

Within the limits of their respective responsibilities and for the aforementioned purposes, the main persons likely to have access to the data of the Users of https://www.hydvance.com are mainly the agents of our customer service.

2. Incident Notification

Whatever the efforts provided, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we were to become aware of a security breach, we would notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether they are at the national or European level. We commit to fully informing our customers of all issues related to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site https://www.hydvance.com is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the assumption of the takeover of https://www.hydvance.com and its rights would allow the transmission of the said information to the eventual acquirer who would in turn be obliged to the same obligation of conservation and modification of the data with regard to the user of the site https://www.hydvance.com.

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, https://www.hydvance.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, https://www.hydvance.com takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.

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3. Hypertext Links « Cookies » and Internet Tags

The site https://www.hydvance.com contains a number of hypertext links to other sites, set up with the authorization of https://www.hydvance.com. However, https://www.hydvance.com does not have the possibility to verify the content of the sites thus visited, and will therefore assume no responsibility for this fact.

Unless you decide to disable cookies, you accept that the site can use them. You can disable these cookies at any time and free of charge from the disabling options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.

3.1. « COOKIES »

A « cookie » is a small information file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone), (hereinafter « Cookies »). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies do not in any way risk damaging the User’s device.

https://www.hydvance.com may process the User’s information concerning their visit to the Site, such as the pages viewed and the searches performed. This information allows https://www.hydvance.com to improve the content of the Site and the User’s navigation.

Cookies facilitate navigation and/or the provision of services offered by the Site. The User can configure their browser to allow them to decide whether or not to accept them so that Cookies are stored on the device or, conversely, rejected, either systematically or according to their issuer. The User can also configure their browsing software so that the acceptance or rejection of Cookies is offered to them on a case-by-case basis, before a Cookie can be stored on their device. https://www.hydvance.com informs the User that, in this case, it may be that not all the functionalities of their browsing software are available.

If the User refuses the storage of Cookies on their device or browser, or if the User deletes those that are stored there, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when https://www.hydvance.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

In this case, https://www.hydvance.com declines all responsibility for the consequences related to the degraded operation of the Site and the services possibly offered by https://www.hydvance.com, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for https://www.hydvance.com to record or consult the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the help menu of the browser, which will allow the User to know how they can modify their wishes regarding Cookies.

At any time, the User can choose to express and modify their wishes regarding Cookies. https://www.hydvance.com may also use the services of external providers to help collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn, and Google Plus appearing on the Site of https://www.hydvance.com or in its mobile application and if the User has accepted the deposit of cookies by continuing their navigation on the Internet Site or the mobile application of https://www.hydvance.com, Twitter, Facebook, LinkedIn, and Google Plus may also deposit cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only deposited on your devices if you consent to them by continuing your navigation on the Internet Site or the mobile application of https://www.hydvance.com. At any time, the User can nevertheless withdraw their consent to https://www.hydvance.com depositing this type of cookies.

3.2. INTERNET TAGS

https://www.hydvance.com may occasionally use Internet tags (also called « tags », action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and web beacons) and deploy them through a web analytics specialist partner who may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in the online advertisements allowing Internet users to access the Site and on the various pages of the Site.

This technology allows https://www.hydvance.com to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external provider may collect information about visitors to the Site and other websites through these tags, prepare reports on the activity of the Site for https://www.hydvance.com, and provide other services related to the use of the Site and the Internet.

4. Applicable Law and Jurisdiction

Any dispute relating to the use of the site https://www.hydvance.com is subject to French law.
Except where the law does not permit, exclusive jurisdiction is attributed to the competent courts of Toulouse.